Thank you for your interest in joining the Expect Hope staff! To apply for a position with Expect Hope, please complete the Expect Hope Employee Application (pdf) Expect Hope Employee Application (MS Word) and sign the consent form. Scan and send the completed application to info@expecthope.orgPlease send your resume as well along with any other documents that would support your application if you wish. We look forward to hearing from you!

Resident Assistant

Description: A Resident Assistant’s responsibilities include supervising daily house management, ensuring that residents complete household duties, and enforcing house policies by reporting incidents. The Resident Assistant will teach quarterly life skills classes and provide emotional counseling as she mentors and disciples residents. Performs other duties as assigned. The job location is in the Bronx, NY. 

Qualifications: The Resident Assistant must have an Associate’s degree (Bachelor’s preferred) or commensurate experience.

Particular Responsibilities:

      • Be a team member in seeing that the philosophy, purpose, and objectives of the house are being implemented with each young woman
      • Be a supportive, loving friend to each of the young women living in the home while maintaining a professional distance.
      • Demonstrate continual servant-leadership
      • Be encouraging and help each young woman to learn to live with and adjust to the demands and blessings of community life
      • Be a team member under the direction of the Resident Director and Executive Director to see that all rules, state regulations, and disciplines of the program are followed
      • When on duty at the house, be an active member of the household
      • Maintain an attitude that promotes availability to the residents
      • When on duty, perform tasks under the direction of the Resident Director as needed
      • Assist Residents with homework or Bible studies as need
      • Run errands (grocery store, gas up vehicles)
      • Be on call at all times to provide coverage for the home or accompany the Resident Director in the event of an emergency
      • Set an example of a Christian woman
      • Assist in teaching and coordinating life skills classes and activities
      • Assist in planning activities and outings
      • Report and be accountable to the Resident Director
      • Attend staff meetings and special functions
      • Have the responsibility for the day-to-day activities of the home and care of the young women.
      • Maintain a comfortable and clean house, with the assistance of the young women.
      • Conduct room checks
      • Schedule various activities for the home, including responsibilities, as well as special programs.
      • Help the young women meet appointments and other responsibilities. Know where each young woman is when she is outside the home.
      • Help monitor leisure time activities, including TV, computer (internet), music, phone calls, and visitation.
      • Provide a means of physical exercise and recreation for the young women.
      • Assist each woman in developing her gifts and talents by recognizing such gifts and lending encouragement and praise.
      • Maintain a Christian environment that is joyful, relaxing, and peaceful.
      • Try to be aware of each young woman’s emotional needs.
      • Plan and supervise preparation of well-balanced meals. Keep log of meals served.
      • Be willing to assist women through labor and delivery, if birth coach is unavailable.
      • Teach women good habits for personal hygiene.
      • Represent the home by making presentations to local church and civil groups.
      • Attend any workshops or conferences that are recommended to increase skills and staff development.
      • Assist each resident in caring for her child.
      • Identify problem areas in residents’ parenting and cooperate with Counselor to develop an improvement plan.
      • Along with other members of the house staff, be responsible for answering the phone and conveying messages.
      • Update and maintain a needs list for the home.

Guidance Counselor

Description: The Guidance Counselor has a the role of a Case Manager/Social Worker and will work a flexible 40-hour work week based on each resident’s schedule. She will meet with residents individually at least three times each week for at least one hour a session and maintain daily session records. She will be responsible to assist residents in setting up a personal growth plan and guide them in accomplishing all program and personal goals and objectives. Her additional responsibilities will be to teach quarterly life skills classes, provide spiritual and emotional counseling, and facilitate life transition upon exit from the program. Performs other duties as assigned by Program Director. The job location is in the Bronx, NY.

Reports to Program Director.

Particular Responsibilities:

      • Be responsible for weekly counseling sessions with each young woman to help her in her decision-making planning for the future, and overall well being.
      • Coordinate educational plans with Residents and the Tutor or other educational services.
      • Provide educational group activities: options class, life skills, etc.
      • Be a liaison on behalf of the young women with social service agencies and families.
      • Be responsible for coordination of plans for the young women and their children.
      • Initiate weekly case reviews with House staff (part of staff meeting).
      • Be responsible for maintenance and upkeep of each young woman’s file, including Individual Service Plan (ISP), progress reports, and other paperwork in compliance with state regulations.
      • Be responsible for discharge planning and follow-up for each young woman from a social work perspective and make appropriate referrals to community resources and services needed by the young woman.
      • Maintain confidentiality for every young woman and her child.
      • Interview young women for admission in conjunction with the Resident Director
      • Assist the Program Director in developing and implementing programs.
      • Utilize educational opportunities to further professional development.
      • Help the young women work through issues that affect her ability to have healthy personal relationships.
      • Develop an improvement plan addressing problem areas in residents’ parenting in conjunction with the Resident Director and Resident Assistant.
      • Along with other members of the house staff, be responsible for answering the phone and conveying messages.