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Ms. Charlotte, Case Manager, is passionate about women linking arms across cultural and economic divides to help one another. She believes that no woman should be hindered from the joy of finding Jesus like Mary Magdalene outside the empty tomb. Charlotte was born in the Bronx, attended middle school in Spanish Harlem, and High School on the West Side of Manhattan. She received her Bachelor’s Degree in Humanities: Philosophy and English Literature from Messiah College in Pennsylvania. While in college she studied abroad in Uganda, East Africa, and immersed herself in the highs and lows of culture shock while volunteering at a local orphanage. Back in the states she toured with the college’s United Voices of Praise in vastly different houses of worship and participated in service projects that facilitated the reconciliation of church and society. After graduation, she returned to the Bronx and worked with Manna of Life Ministries to benefit the homeless population of New York City. Currently, she serves as a deacon and Sunday School Teacher at the same church she was baptized in. 

“I am so grateful for this opportunity to work with Expect Hope as they bring the hope of a life with Jesus to the Bronx. The meek, the poor, and those who hunger and thirst for righteousness are being blessed here. There’s no telling what will come of the lives that are being saved, the strongholds that are being broken, and the lies that are being silenced. It’s a pleasure to witness these miracles and to work alongside God in His mission for my hometown.”


Ms. Viviana, House Manager, lives out her faith daily in a tangible way and is very transparent with her love for the Lord. She has abundant experience caring for children and elderly in various settings. She has been trained and certified as a NYC Foster Parent. She completed studies at Hostos Community College in 2016 and is a Certified Nursing Assistant with clinical experience at Bronx Lebanon Rehabilitation and experience as a receptionist at South Bronx Dialysis Center. Viviana has completed the Forgiven and Set Free and Making Life Disciples programs through the ministry Hope Again. They brought her spiritual healing and a deeper understanding of the value of life. Viviana is responsible, caring, and attentive with the gift to interact with people of all ages in a way that draws them out and makes them feel loved. She has attended multiple births and has decades of parenting experience. Viviana is a blessed mother to three children.

“I am so happy and grateful to God for this opportunity to serve mamas and babies! I am very excited about having a Christ-centered job. He is my everything and I am so glad that I get to pass on what He has given me to other women. What the program is doing for people in this community is so important and I am happy to be a part of it.”

Ms. Vilma, Resident Director, is a born and raised New Yorker who with her late husband decided to relocate to New Jersey two years after the birth of their son. While searching for a home church, she became a born again Christian and came across Cornerstone Church in Carlstadt, New Jersey where she is a member of twenty years and currently sits on the Board in addition of being their treasurer. She is heavily involved in several of the church’s ministries. One she particularly enjoys is the Nursery. Having these tender beings for two hours and to pray over them is such a joy and privilege for her. She has traveled to Nicaragua with her church to help missionaries cleanup, paint and make livable a facility where volunteers can come and stay while doing humanitarian work. She also enjoys Children’s Church where she can reach the little ones and hope that their grasp of the sermon propels them into the arms of the Almighty. Her church’s mission statement is dear to her heart – to know Him and make Him known. She has worked secularly for over 25 years and was recently led to actively seek a ministry where she could be more hands on and have  one-on-one relationships to order to mentor and share what God has done for her and her family throughout the years. She still resides in New Jersey with her adult son.

“I am able to get to know these women and share my experience, knowledge and testimony of what God has done for me. Mentoring these women and sharing in the lives of their children while they are in our care fills me with a sense of purpose, knowing that I am making a difference in a very tangible way. I have come to know Christ late in life and want them to know that it is never too late to start a relationship with our God. No matter where life has taken you, you can always find your way into the presence of our everlasting Father. This opportunity has given me a blessing that I can end well no matter how it all began. Beauty for ashes … In Luke 18:16 it says, ‘But Jesus called them to him, saying “Let the children come to me, and do not hinder them, for to such belongs the kingdom of God.”

Ms. Jillian, Administrative Assistant, was born and raised in Northern New Jersey but has always had a passion for the people of New York City. She is currently finishing her degree in Human Services from Moody Bible Institute. She pursued this degree because she has a heart for serving and loving people. During her time at Moody, Jillian grew to see and love the servant ministry of Jesus that is shown so clearly in Scripture and wants to follow that example for her own life. Jillian was previously an intern at Expect Hope and is thrilled to be able to take on this new role serving the women of this ministry. She cannot wait to what God will do and is open to His direction.  

"And there is salvation in no one else, for there is no other name under heaven given among men by which we must be saved." - Acts 4:12

Ms. Allison, Resident Director gave her life to Christ in 2020 before moving to New York City later that year. Ever since then, she has felt the Lord calling her to be a friend to the friendless and a voice for the voiceless, especially by walking in fellowship with women facing unplanned pregnancy. Her daily prayer is Habakkuk 3:2, to see the Lord’s fame and deeds made known in our time and in New York City. She is currently finishing a degree in Theatre, New Media, and Dance at Marymount Manhattan College, where she also feels passionate about ministering to others through the arts and movement. Allison is so ecstatic and blessed to be a part of Expect Hope’s mission, and is in awe of what the Lord has planned for this time in her life. 

"Lord, I have heard of your fame; I stand in awe of your deeds, Lord. Repeat them in our day, in our time make them known; in wrath remember mercy.” -Habakkuk 3:2